Fire and Security Alarm Monitoring

Ensure any alarm activations have an immediate response

Leading security experts in the South West since 1977

What is Alarm Monitoring?

Alarm monitoring is when a small device is fitted in your alarm system. This device sends direct signals to an ARC (Alarm Receiving Centre). The ARC with monitor and action any signals sent through from the alarm with an appropriate response. Whether this be notifying the nominated keyholders or emergency services should they require urgent attendance.

All your CCTV, fire alarm, and intruder alarm monitoring places in one place. A.P.E Fire & Security offer a selection of monitoring solutions suitable for a variety of property types and customer needs. Our team of experts are on hand to design, install, service and maintain your monitored system.

Having a monitored fire and security system can help provide you with peace of mind 24 / 7 that your property is always being watched over.

We have a range of monitoring devices on hand suitable for all types of properties. With solutions using a range of GPRS, IP and GSM, there is always a monitoring device suitable for your premises.

Call or Get In Touch today for expert advice on fire and security products and systems for your property.

Fire Alarm Monitoring

Monitored fire alarm and fire detection systems are ideally suited because of the fact that they can reduce the number of false alarms, ensure that your system is monitored by fire alarm specialists and that your business has 24/7 security in terms of the risks posed by fire. Some of the major industries that can benefit from having a monitored fire alarm system are as follows:

In the event of an activation on your alarm system, the ARC will take the most appropriate action in response, whether this be contacting the keyholders or emergency services.

  • Industries that have a high fire risk such as industrial industries using chemicals or carrying out other manufacturing as well as catering or cooking facilities that are at high risk of fires developing.
  • Businesses that have a large amount of flammable inventory or they have a huge amount of expensive assets within their business premises such as machinery for example. These will benefit from both monitored security and fire services.
  • Any property with a ‘risk of life’, i.e. there are people sleeping on the premises ie Hotels, Blocks of Flats etc
  • Any other business that is concerned about the risks of fire and wants to enjoy peace of mind that their business premises are protected from fire.

How does Fire Alarm Monitoring Work?

Fire alarm monitoring is another further measure that you can take to ensure the safety of not only your business but also the people inside your commercial property. Commercial fire alarm monitoring works by having a professional external fire security team that will monitor your fire alarm systems 24 hours a day, 7 days a week. 

If the company receives a notification that your commercial fire alarm has been activated it will cause the following sequence to occur:

Your fire alarm activates and the alarm monitoring company will receive a signal.

The company will then check if a false alarm has been confirmed. If it is not a false alarm, the company will initiate an immediate fire brigade response. Overall, fire alarm monitoring is pivotal for any business that wants to keep all aspects of its business safe and protected from the risk of fire.

What are the benefits of fire alarm monitoring?

There are plenty of advantages to having your commercial business fire alarm systems monitored by a professional fire alarm monitoring service. Some of the benefits of fire alarm monitoring include:

  • Improved protection of your commercial property.
  • Reduce risk to employees as they do not need to attend any alarm activations.
  • Reduced risk to the disruption of your business. 
  • Rapid response to fire alarm activation.
  • Reduce the chance of unwanted and false alarms.
  • Being monitored 24 hours a day, seven days a week provides peace of mind for the business owner, employees and customers.

Security Alarm Monitoring

Intruder Alarm Monitoring

Have peace of mind 24/7 knowing that someone is responding to any activations on your system.

A monitored security system provides around the clock protection for your premises whether commercial or domestic.

In the event of an activation on your alarm system, the ARC will take the most appropriate action in response, whether this be contacting the keyholders or emergency services.

CCTV & Video Surveillance Monitoring

CCTV monitoring can be a great way to keep your property safe. CCTV already works as a visual deterrent adding monitoring and even a tannoy system can keep a property as secure as having an onsite security guard.

CCTV monitoring can be set up so that a monitoring centre can view live footage if there are any movement activations on the system. From here they can activate a tannoy (if installed) or contact a keyholder or security guard to attend site.

Want to find out more on how these systems could work on your property? Get in touch with the team today!

Benefits of having your fire and security system monitored include;

Fire Alarm Monitoring FAQs

Yes!  The addition of monitoring to your fire alarm system greatly increases the safety of your property. Having a monitoring connection ensures that any activation on your alarm system will be sent to a central station who will then respond appropriately.

Your fire alarm system will be required to meet certain standards, this includes being maintained regularly, prior to being monitored.

Where there is a sleeping risk at the property, the fire alarm may be eligible for brigade response.

Monitored fire alarm systems are not required by law in commercial properties. Insurance companies may require a monitored fire alarm system and they may even recommend a particular grade of monitoring that needs to be installed.

Monitored fire alarms may reduce your insurance premiums. The addition of monitoring to your fire alarm system increases the safety of your property as keyholders will be alerted if there is an activation on the fire alarm. They will then respond and attend the property.

Generally following a fire in a building, the large amount of damage is often caused by the smoke produced from the fire. If a keyholder can be alerted to the fact there is a fire and act, they could potentially save a building from ruin / save it from further damage.

With various grades of monitoring, systems can have people alerted within minutes of smokes being detected.

Fire alarm monitoring generally works with a device attached to the system. This means it is powered by the system and if there is a backup battery the system will also be run by that.

Again, this is dependent on the system in place. For monitoring on your alarm system there are options of single and dualpath monitoring as well as grades.

When choosing what device your system should monitor via, you should first speak to your insurance company as they will be able to best advise if there are discounts to requirements that you need to be meeting with your monitored system.

Security Alarm Monitoring FAQs

Having a monitored security system is a great way to increase your site’s security.

Intruder alarm

Monitoring on an intruder alarm works to alert you should there be an activation on your system. An unconfirmed intruder alarm activation is where one device has been activated. A confirmed intruder is where two devices have picked up movement. Keyholders will be contacted and alerted in the event of both above. If you have a police response, a call to the police will be made in the event of a confirmed alarm.

Panic buttons may make up part of your intruder alarm system. These can also be monitored. Depending on the desired set up, keyholders or the police can be immediately contacted following the activation of these buttons.

CCTV system

Monitoring on a CCTV system is a great, cost-effective alternative for on-site security guards.

The short answer is yes.

Monitored alarm systems can be integrated with access control systems effectively.

A part-set on an intruder alarm system can be a great way to keep parts of your property secure whilst other parts are occupied. 

For a home, you may decide to arm the alarm downstairs at night or the garage when you are in the house to keep those areas of the property secure whilst you are still on the premises. 

For a business this could work in a similar way. If you are running a distribution company, you may have a team in the office working 9-5 and a warehouse full of people 24/7. Having a part arm on your alarm system can help to keep the office space secure whilst your business is still operating. 

As with all security systems, these are highly customisable to suit your property requirements and usage. Speaking to our team of professionals will help us to understand how we can install the best system, with the best operations for you.

Alarm monitoring can most definitely reduce your insurance premiums. As with every, this is worth checking this with your insurers prior to installation so that you can meet any necessary conditions.

Monitoring on your alarm will mean that any activation on your intruder alarm is responded to by an Alarm Receiving Centre. They will appropriately action your alarm, whether this be contacting the keyholders or emergency services.

With all security systems there are different costs for different levels of security and protection. We can offer:

  • Single & Dualpath signalling options
  • Dual signalling via Radio
  • Communication via IP paths
  • Smart security solutions
  • Grade 3 & 4 monitoring


Depending on the system you have in place, you may already have an app compatible alarm system in place. These systems are incredibly popular due to their ease of use and peace of mind. The addition of monitoring to these systems can help to provide another layer of security to your property.

Should you be contacted by the ARC due to an activation, you can log onto your app to see where the activation has occurred and other details.

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